| AI assistant | Reads a map through its view link (without a PIN) and answers questions about the process. | Sharing |
| App, Complexity | Complexity installed from the browser, in its own window. | Tips |
| Arrow keys | Walk the map: follow lines from step to step. | First map, Tips |
| Bird’s eye | The view mode to navigate large maps, the button is over the minimap on the Map tab. | Large maps |
| Class | A specific kind of process step. | Anatomy, Styling |
| Comment | A remark on a step, by someone on the map or a visitor on a link with commenting. | Sharing |
| Comment mode | While on, a click on a step opens its comments on the map. | Sharing |
| Condition (If) | A label on an output saying when the step goes that way. | Anatomy |
| Connection | A line from one step’s output to another’s input, in its Object’s colour. | First map |
| Customer journey map | A journey on top, with stage notes on what happens at each stage. | Anatomy |
| Editing mode | Rigid: connect through inputs and outputs. Free: drag a step onto another. Per map, in your browser. | Anatomy |
| Editor (person) | Someone invited to change a map. | Sharing |
| Flow direction | Left to right or right to left. | Styling |
| Group | A bundle of steps in one lane. Can be closed to a block or hoisted. | Anatomy, Large maps |
| Highlight | A wider, darker edge on cards and lines, to follow a path or an Object. Your own view only. | Large maps |
| Hoist | Show one group alone. | Large maps |
| Input | Something a step needs; a dot on the card’s left edge. | Anatomy |
| Inventory | The map’s definitions: Classes, Objects, Tags, Lanes, stage note types. | Anatomy |
| Issues | The list of open ends, at the bottom left. | First map |
| Lane | A band across the map for who does its steps, or where. | Anatomy |
| Loop | A way back to an earlier step; shown with dotted connector. | Anatomy |
| Mention | @name in a comment; the person gets a notice. | Sharing |
| Node | A step of the process, drawn as a card. | First map |
| Object | A thing that flows between steps, with a colour. | First map |
| Open end | An input or output with no line yet: a solid dot. | First map |
| Output | Something a step makes or hands on; a dot on the card’s right edge. | Anatomy |
| PIN | Five digits a view link can ask for. | Sharing |
| Stage note | An observation about one or more steps, in a band under the map. | Anatomy, Sharing |
| Stage note type | A kind of stage note, with a colour, such as Positive. | Anatomy |
| Tag | A mark on a step, such as Problem. | Anatomy |
| View link | A link to look at a map, and comment if allowed, without an account. | Sharing |